Hampton Inn Waterbury

The fact that the evening desk gal worked with us in getting our family a room when we had no money until the day after upon check out. Also, we traveled with two dogs who hate car rides, 20 hours from St Louis MO to Cape Cod Massachusetts.... Our poor Rocky got so sick in the room. We did all we could to clean it up and I was willing to pay an extra lot of money to apologize to the hotel but they didn't accept more than just a tip. The staff is absolutely beautiful!! We plan on staying at Hampton Inn always now, no more holiday inn for us.

The room was very clean and comfortable. The staff was there to great me when I came in and were very professional. I noticed in the bathroom the cleaning woman took the care to fold the toilet paper back. It is those small details that I have seen fall by the wayside during and after covid. It was nice to see them in a Waterbury hotel.

we enjoyed the bed which was comfortable. Breakfast worked out well - they should too go options to bring things back to the room or offer it as a paid service. The signing out of the pool was great - however there was limited towels and not clear signage on how to get more.

Check in was great as Gabriel gave us some great suggestions to get dinner. The room was nice. Breakfast was filling and our granddaughter loved her waffles. Would stay again if traveling near the area.

great service. staff was friendly. breakfast was excellent